FAQ
Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn’t work for me?
No worries! If you’re not satisfied within 7 days of trying, we offer a hassle-free refund or product exchange. Your wellness comes first.
How long does shipping take?
Orders typically ship within 24–48 hours and are delivered within 3–7 business days depending on your location.
How much is shipping? Where do you ship to?
We offer free shipping across India on all orders. We currently do not ship internationally.
Can you tell me more about your shipping process?
Once your order is confirmed, we carefully pack your products and dispatch via our trusted courier partners with live tracking enabled.
How can I track my order?
Once shipped, you’ll get a tracking link via email/SMS so you can follow your order every step of the way.
Will I pay customs?
No customs or import duties apply within the UAE. For other countries, charges may vary based on local regulations.
Find answers about our products
Products Information
What makes My Natural Meds different from others?
We use sugar-free, whole food-based ingredients with real fruit flavors to make wellness tasty, clean, and effective.
Are your products safe to use daily?
Yes, all our gummies and tablets are made with safe, natural ingredients and can be enjoyed as part of your daily routine.
Do your products have any certifications?
Yes, our products are tested for quality and safety. Certificates can be shared upon request.
Do you offer samples of your product?
Currently, samples are available for select products. You can contact us to know more.
Where can I find more information?
Feel free to reach us anytime at mynaturalmedsofficial@gmail.com or through our social media pages.
"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, Your Brand!"
Sofia R. Alberta, Dubai.